Consulting

"FINNZ was recommended to us by HSI. We found HSI's claim that FINNZ was a professional organisation that delivered results to be accurate. FINNZ ensured that they had a clear understanding of FRSITO's business and IT requirements. They set clear project goals, adhered rigidly to timetables and produced a report that was invaluable to FRSITO for business and IT development planning."

- Bill Robertson, National Manager, Fire and Rescue Services ITO

Analysis and Design of Operational Procedures

Ops Procedures effectively provide user guides for your frontline staff. They enable your staff to be able to complete tasks regardless of whether they had completed that process previously. Concisely defined and documented operational procedures ensure that business processes are completed consistently and accurately.

Our experienced Business Analysts and Senior Process Operators can design, document and analyse new or existing operational procedures. We have the ability to assist organisations who have very limited documentation right through to those who pride themselves on their documentation. We also provide training to familiarise your people in the use of operational procedures.